Ryan Hurd

Warsaw, IN

• • Developed and maintained internal applications using Retool, PostgreSQL, SQL, and JavaScript for production, compliance, accounting, and operations teams.
• • Built the Yield Report application to track company and customer job performance, material usage, production efficiency, and operational trends.
• • Consolidated spreadsheets and multiple data sources into EPA reporting tools supporting environmental compliance workflows for Illinois and Michigan facilities.
• • Created reusable tools, including a standardized Header Module and scalable Location Swap application, to improve consistency across Retool applications.
• • Optimized applications and automated workflows for performance, reliability, and usability, including improving Press WIP processing speed by more than 40%.
• • Trained managers, developers, company owners, and end users on Retool functionality, application workflows, and development best practices.

Fort Wayne, IN

• • Sole developer on the implementation of Avalara's Exemption Certificate Management System (ECMS), saving the tax team the equivalent of 160+ hours of validating exemption certificates per month.
• • Integrated PayPal's GraphQL-based Braintree system into the CRM to help launch Gear Exchange, which saw over $1M in sales between users within its first few months.
• • Built and deployed a Price Management Platform used by merchandising to adjust pricing dynamically, resulting in $4M in increased revenue in under a month.
• • Provided a Turkey Handout application for Sweetwater's Thanksgiving giveaway within 72 hours, allowing the campus events team to hand out turkeys and gift cards to 2,500 employees.
• • Contributed to internal software development by designing scalable features, debugging production issues, and delivering tools used daily across multiple departments.

Warsaw, IN

• • Imaged and prepared company devices with software for deployment.
• • Issued laptops, accessories, and performed hardware upgrades for onboarding and refreshing hardware.
• • Used a company vehicle to deliver devices to various campuses in the Warsaw area.

Warsaw, IN

• • Performed interviews at addresses within assigned blocks to collect population data as part of the Post-Enumeration Survey, ensuring census accuracy.
• • Complied with strict federal guidelines and confidentiality rules for gathering demographic and housing information.
• • Recorded information using a government-issued laptop, maintaining hour logs, mileage, and case activity.
• • Navigated difficult or uncooperative situations by calmly diffusing tensions with hesitant or hostile residents.

Warsaw, IN

• • Asked customers pertinent questions to assess and determine their needs, guiding them to the correct product.
• • Answered questions, explained product features, and gave honest input based on customer needs.
• • Used Staples sales strategies to become the number one store in Northern Indiana for several weeks straight.
• • Stayed up to date on weekly promotions and product launches to best support customers and hit sales goals.

Warsaw, IN

• • Drove the company truck and handled nearly every phase of residential concrete work on a lean 2-3 person crew.
• • Performed forming, pouring, finishing, cutting, cleaning, sealing, and stamping across a wide range of jobs.
• • Gained hands-on versatility and a strong work ethic from taking on broad responsibility within a small, close-knit team.